Legal notice

Legal Notice

Company information

Coastmetics B.V.
Zeestraat 100
2518 AD
The Netherlands

Email: hello@coastmetics.com
Website: coastmetics.com

Registered with the Netherlands Chamber of Commerce (KvK):
KvK number: 99746166

VAT identification number:
VAT ID: NL869115984B01

Managing Director:
Julia Forchheim

Responsible for the content of this website:
Coastmetics B.V.
Zeestraat 100
2518 AD
The Netherlands

Contact

For general questions, please contact:
hello@coastmetics.com

For returns, refunds or product-related questions, please contact:
hello@coastmetics.com

Complaints

If you have a complaint about your order, a product or our service, please contact us at hello@coastmetics.com.

Please include your order number, a short description of the issue and any relevant information that helps us review your complaint.

We aim to acknowledge complaints within 2 working days and to provide a substantive response as soon as reasonably possible.

Coastmetics B.V. is currently not affiliated with a consumer disputes committee, unless stated otherwise.

Online dispute resolution

The former European Online Dispute Resolution platform has been discontinued. Please contact us directly at hello@coastmetics.com so we can review your concern.

Intellectual property

All content on this website, including text, images, product names, brand elements, logos and visual material, is owned by or licensed to Coastmetics B.V., unless stated otherwise.

Any use, reproduction or distribution without prior written permission is not permitted.

Liability

We take care to keep the information on this website accurate and up to date. However, we cannot guarantee that all information is always complete, current or free from errors.

Nothing on this website is intended as medical advice. If you have questions about your skin, allergies or reactions, please seek professional advice.