Kontaktinformationen

Contact Information

Coastmetics B.V.
Zeestraat 100
2518 AD
The Netherlands

Email: hello@coastmetics.com
Website: coastmetics.com

Registered with the Netherlands Chamber of Commerce (KvK):
KvK number: 99746166

VAT identification number:
VAT ID: NL869115984B01

Managing Director:
Julia Forchheim

Customer care

For questions about your order, shipping, returns, refunds or products, please contact us at:

hello@coastmetics.com

We aim to respond within 1–2 working days.

Returns and withdrawal

If you would like to withdraw from your purchase or request a return, please use the “Withdraw from your purchase” link on our website or contact us at hello@coastmetics.com.

Please do not send products back before we have received or confirmed your request.

Complaints

If you have a complaint about your order, a product or our service, please contact us at hello@coastmetics.com.

Please include your order number, a short description of the issue and any relevant information that helps us review your complaint.

We aim to acknowledge complaints within 2 working days and to provide a substantive response as soon as reasonably possible.

Coastmetics B.V. is currently not affiliated with a consumer disputes committee, unless stated otherwise.

Further company information

For full company details, please see our Legal Notice.